Running the DSA Preboot diagnostic programsUse this information to run the DSA Preboot diagnostic programs.About this taskNote: The DSA memory test might take up to 30 minutes to run. If the problem isnot a memory problem, skip the memory test.To run the DSA Preboot diagnostic programs, complete the following steps:Procedure1. If the server is running, turn off the server and all attached devices.2. Turn on all attached devices; then, turn on the server.3. When the prompt Diagnostics is displayed, press F2.Note: The DSA Preboot diagnostic program might appear to be unresponsivefor an unusual length of time when you start the program. This is normaloperation while the program loads. The loading process may take up to 10minutes.4. Optionally, select Quit to DSA to exit from the stand-alone memory diagnosticprogram.Note: After you exit from the stand-alone memory diagnostic environment,you must restart the server to access the stand-alone memory diagnosticenvironment again.5. Type gui to display the graphical user interface, or type cmd to display theDSA interactive menu.6. Follow the instructions on the screen to select the diagnostic test to run.ResultsIf the diagnostic programs do not detect any hardware errors but the problemremains during normal server operation, a software error might be the cause. Ifyou suspect a software problem, see the information that comes with yoursoftware.A single problem might cause more than one error message. When this happens,correct the cause of the first error message. The other error messages usually willnot occur the next time you run the diagnostic programs.If the server stops during testing and you cannot continue, restart the server andtry running the DSA Preboot diagnostic programs again. If the problem remains,replace the component that was being tested when the server stopped.Chapter 4. Troubleshooting 151
