22ASSISTANCE OR SERVICEBefore calling for assistance or service, please check“Troubleshooting.” It may save you the cost of a service call. Ifyou still need help, follow the instructions below.When calling, please know the purchase date and the completemodel and serial number of your appliance. This information willhelp us to better respond to your request.If you need replacement partsIf you need to order replacement parts, we recommend that youuse only factory specified parts. These factory specified parts willfit right and work right because they are made with the sameprecision used to build every new JENN-AIR ® appliance.To locate factory specified parts in your area, call us or yournearest JENN-AIR designated service center.In the U.S.A.Call the Jenn-Air Customer eXperience Center toll free:1-800-JENNAIR (1-800-536-6247)Our consultants provide assistance with:■ Features and specification on our full line of appliances.■ Installation information.■ Use and maintenance procedures.■ Repair parts sales.■ Specialized customer assistance (Spanish speaking, hearingimpaired, limited vision, etc.).■ Referrals to local dealers, repair parts distributors and servicecompanies. Jenn-Air designated service technicians aretrained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.To locate the Jenn-Air designated service company in your area,you can also look in your telephone directory Yellow Pages.For further assistance:If you need further assistance, you can write to Jenn-Air with anyquestions or concerns at:Jenn-Air Brand Home AppliancesCustomer eXperience Center553 Benson RoadBenton Harbor, MI 49022-2692Web address: www.jennair.comPlease include a daytime phone number in your correspondence.AccessoriesTo order accessories, visit our website at www.jennair.com/cookingaccessories.affresh® Stainless Steel CleanerOrder Part Number W10355016affresh® Stainless Steel Cleaning WipesOrder Part Number W10355049affresh® Kitchen and Appliance CleanerOrder Part Number W10355010Wire ShelfOrder Part Number W10577824Baking/Drip TrayOrder Part Number W10577820Steam TrayOrder Part Number W10577816Temperature ProbeOrder Part Number W10577826Water ContainerOrder Part Number W10577835SpongeOrder Part Number W10577833In CanadaCall the Jenn-Air Customer eXperience Centre toll free:1-800-807-6777Our consultants provide assistance with:■ Use and maintenance procedures.■ Repair parts sales.■ Referrals to local dealers, repair parts distributors and servicecompanies. Jenn-Air designated service technicians aretrained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.For further assistance:If you need further assistance, you can write to:Jenn-Air Brand Home AppliancesCustomer eXperience Centre200 - 6750 Century Ave.Mississauga, Ontario L5N 0B7Web address: www.jennair.caPlease include a daytime phone number in your correspondence.