Kenwood DPX593BT Instruction Manual

ENGLISH 43TROUBLESHOOTINGSymptom RemedySpotify“DISCONNECTED” USB is disconnected from the head unit. Please make surethe device is connected properly through USB.“CONNECTING” • Connected via USB input terminal: The device isconnecting to the head unit. Please wait.• Connected via Bluetooth: The Bluetooth is disconnected.Please check Bluetooth connection and make sure boththe device and the unit are paired and connected.“CHECK APP” The Spotify application is not connected properly, or user isnot login. End the Spotify application and restart, then loginto your Spotify account.SiriusXM® Radio“CH LOCKED LOCKCODE?”The selected channel is locked. Enter the correct pass code tounlock. ( 19)“CHAN UNSUB” The selected channel is unsubscribed. Call 1-866-635-2349 inthe U.S.A. or 1-877-438-9677 in Canada to subscribe.( 17)“CH UNAVAIL” The selected channel is unavailable. Visit www.siriusxm.comfor more information about the SiriusXM channel lineup.“CHECK ANTENNA” Check that the antenna and its connection are in goodcondition.“CHECK TUNER” Make sure the SiriusXM Vehicle Tuner is connected to theunit.“NO SIGNAL” Make sure the antenna is mounted outside the vehicle.“SUBSCRIPTIONUPDATED – PRESSENTER TO CONTINUE.”Your subscription is updated. Press the volume knob tocontinue.“CODE ERROR” Make sure you have entered the correct pass code. ( 19)“NO CONTENT” There is insufficient content to start TuneScan.“SCAN CANCEL” TuneScan has been aborted.Symptom RemedyBluetooth®No Bluetooth device isdetected.• Search from the Bluetooth device again.• Reset the unit. ( 3)Bluetooth pairing cannotbe made.• Make sure you have entered the same PIN code to boththe unit and Bluetooth device.• Delete pairing information from both the unit and theBluetooth device, then perform pairing again.( 21)Echo or noise is heardduring a phoneconversation.• Adjust the microphone unit’s position. ( 20)• Check the [ECHO CANCEL] setting. ( 23)Phone sound quality ispoor.• Reduce the distance between the unit and theBluetooth device.• Move the car to a place where you can get a bettersignal reception.Voice calling method is notsuccessful.• Use voice calling method in a more quiet environment.• Reduce the distance from the microphone when youspeak the name.• Make sure the same voice as the registered voice tag isused.Sound is being interruptedor skipped during playbackof a Bluetooth audioplayer.• Reduce the distance between the unit and theBluetooth audio player.• Turn off, then turn on the unit and try to connect again.• Other Bluetooth devices might be trying to connect tothe unit.The connected Bluetoothaudio player cannot becontrolled.• Check whether the connected Bluetooth audio playersupports Audio/Video Remote Control Profile (AVRCP).(Refer to the instructions of your audio player.)• Disconnect and connect the Bluetooth player again.