System Configuration 4-81TroubleshootingError MessagesWhen using the remote management, an error dialog box may appear on the management PC ifsome problem occurs. Messages and actions for the errors are described below.Fatal errorsNo. Error message Action1 Fatal error. JavaVM quits. Try logging in again.If the same message continues to appear, contactyour service representative.2 A fatal software error hasoccurred.Try logging in again.If the same message continues to appear, contactyour service representative.Login errorNo. Error message Action1 Authentication error Check the user name and password, and then enterthem again.Access privilege errorNo. Error message Action1 Unauthorized operation. Youhave no privilege to perform theoperation.Try performing the operation with administrator’sprivileges. Consult your administrator.Network errorsNo. Error message Action1The HTTP communication failed.Check the network environment and try again.Contact your service representative if the errorpersists.2Could not resolve the IP address.Check the network environment.You cannot use Remote KVM Console forconnections via proxy.3Unable to reach the target host.Check the network environment.You cannot use Remote KVM Console forconnections via proxy.4Failed to download applet.Check the network environment and try again.Contact your service representative if the errorpersists.5The RMCP+ session is closed.Check the network environment.If there is no network problem, contact your servicerepresentative.6 Failed to establish the RMCP+session.Check the network environment.If there is no network problem, contact your service
