Solving System Problems 6-15Please have available the system’s name, model number,serial number, and as much information as possible about thesystem’s problem before calling.If you are outside the U.S. and Canada, please contact yourlocal NEC CSD sales provider.NEC CSD Warranty/Non-Warranty Repair ServiceNEC CSD repair service is designed to support your warrantyand non-warranty service activity.Before you call for repair service, see the previous sections inthis chapter to determine if you can solve the problemyourself, within your company, through your dealer, or withthe help of a technician from the NEC CSD TechnicalSupport Center.If the system requires repair service from NEC CSD, call1-800-632-4525 (United States and Canada only).If you are outside the U.S. and Canada, please contact yourlocal NEC CSD sales provider.
