7-6 Getting Services and SupportWhen using the email or fax support service, you shouldinclude the following words in the subject field for promptresponse from the appropriate technical person: Desktop Monitor CD-ROM Printer Notebook.You should provide as much specific information about yourquestions as possible. Also, if you are sending a fax, pleaseinclude your voice telephone number and your fax numberwith the question. You will receive a response to yourquestions within one business day.NEC CSD Bulletin Board SystemIf you have access to a modem, you can use the NEC CSDBulletin Board System (BBS) to get the latest information onhardware and software. The BBS allows you to downloadfiles (video drivers, printer drivers, BIOS updates, etc.) to adiskette for system enhancements and upgrades.! CAUTIONNEC CSD recommends that you download filesfrom a Bulletin Board System to a diskette andnot to the hard drive.
