Getting Services and Support 6-3NECC FTP SiteYou can use the Internet to access the NECC FTP (file transfer protocol)site to download various files (video drivers, printer drivers, BIOSupdates, and Setup Disk files). The files are essentially the same files ason the NECC website.To access the NECC FTP site, enter the following Internet ftp addressthrough your service:ftp.neccsdeast.comOnce in the file menu, follow the prompts to choose and download thefile(s) you want.Email/Fax Technical Support ServiceThe NECC Technical Support Center offers technical support by Internetemail if you have access. The Internet email address is:tech-support@nec-computers.comYou can also fax technical questions to the NECC Technical SupportCenter if you have access to a fax machine (or an optional fax/modem).The fax number is:(801) 578-5101When using the email or fax support service, please include the followingwords in the subject field for prompt response from the appropriatetechnical person:! Desktop! Monitor! Notebook.You should provide as much specific information about your questions aspossible. Also, if you are sending a fax, please include your voicetelephone number and your fax number with the question. You shouldreceive a response to your questions within one business day.
