NEC Superscript 4650 User Manual

Also see for 4650N - SuperScript Color Laser Printer: Quick start Quick start Network guide

Contents

NEC Superscript 4650 User Manual Manual pdf 112 page image

106 SuperScript 4650 Series — User’s GuideT ROUBLESHOOTING FOR M AC OS• Is the Macintosh computer connected to the networkthrough Ethernet, and has the correct network port beenselected? For more information on Macintosh setup seethe SuperScript Color Laser Network Guide.• Did you select the correct printer driver, zone, andprinter name in the Chooser?• If you renamed the printer in the Apple Utility, you mustturn the printer off then on, and then reselect the printerunder its new name in the Chooser.• If you placed the printer in a new zone, be sure youreselected the zone and the printer name in the Chooser.In the following example the printer’s name changed. Thedefault name for the printer is SuperScript 4650N # , where #is the sequential number of 4650N printers installed. If a userchanges the name of SuperScript 4650 2 to Mary’s Printer, thelast printer in line will be reassigned the name Superscript4650 2, and the print path must be changed using theChooser for the system to work againW INDOWS OS P ARALLEL P RINTINGP ROBLEMSThis section describes solutions to problems that mightappear when a computer is locally connected (with a parallelcable) to the printer. Only Windows and UNIX computerscan be locally connected.Nothing PrintedThe printer does not indicate that a print job was receivedand nothing was printed.SolutionAssure the bidirectional parallel cable is attached securely.Nonsense is PrintedContent appears cryptic and does not make any sense.Solution• Assure that an IEEE 1284 compliant bidirectional cable isused.• Assure that the computer provides an IEEE 1284compliant parallel port.Error Messages with Little or Nothing PrintedThis may be a data communications problem between aWindows 95 or higher computer and the printer.Solutions for Windows 95 or Higher ComputersOne of, or a combination of, the following solutions mayresolve the problem.• With the printer driver open, click the Details tab tomove it to the front. Click Spool Settings to open theSpool Settings dialog box. Clear the Disablebidirectional support for this printer radio button.• From the Spool Settings dialog box, select Print directlyto the printer radio button.• Put the printer into unidirectional mode.1. From the printer Operator Panel, press the OFFLINEbutton.2. Press MENU.3. Press NEXT until COMMUNICATIONS appears.