NEC Superscript 4650 User Manual

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NEC Superscript 4650 User Manual Manual pdf 117 page image

NEC Warranty and Service 111TECHNICAL SUPPORTNEC W ARRANTY AND S ERVICEYour SuperScript 4650 Series printer comes with a one-yearonsite warranty. The complete warranty is provided below.Packing and shipping instructions are provided in AppendixD. All repair requests must be prequalified by calling NECCustomer Service at 1-800-632-4650.NEC Service ContractsAfter the initial one-year warranty period, fee-basedtechnical support and service is available. NEC CustomerService and its dealers offer a complete range of services,including onsite repairs and maintenance. Severalmaintenance agreement programs are available to meet yourneeds and budget, including:• Onsite agreements on a yearly or multi-year basis whichensure priority response from NEC Customer Serviceand Support• Per-incident repair services for scheduled maintenance.To discuss an extended warranty or a service contract,contact NEC Customer Service at 1-800-632-4650.note: This product requires specific computer hardwareand software configurations to operate as specified byNEC. It is the owner's responsibility to supply thesesupporting items, and where necessary, to reconfigureand/or furnish additional hardware and/or software asrequired or specified by NEC to assure normal productoperation. NEC incurs no obligation to furnish or installsaid items. NEC reserves the right to modify or updateSuperScript software as it deems necessary and todetermine distribution policies for such changes toexisting owners.S UPER S CRIPT 4650 S ERIES L IMITEDW ARRANTYNEC TECHNOLOGIES, INC. (hereinafter NECTECH)warrants this Product to be free from defects in material andworkmanship and agrees to repair or replace any part of theenclosed unit which proves defective under these terms andconditions.Warranty PeriodLabor is warranted for one (1) year from the date of the firstconsumer purchase. Parts are warranted for one (1) year fromthe date of the first consumer purchase. The Toner Modulesare warranted until they run out of toner or until their usablelife expires, whichever occurs first. The Belt Cartridge iswarranted until its usable life expires (about 12 months).Warranty CoverageThis warranty may be enforced only by the first consumerpurchaser and it is not transferable.Except as specified below, this warranty covers all defects inmaterial or workmanship in this Product. The following arenot covered by this warranty:1. Any Product which is not distributed in the U.S.A. orCanada by NECTECH or which is not purchased in theU.S.A. or Canada by the first consumer purchaser.2. Any Product on which the serial number has beendefaced, modified, or removed.3. Damage, deterioration, or malfunction resulting from:a. Accident, misuse, abuse, neglect, fire, water,lightning, or other acts of nature, improper storage,unauthorized product modification, or failure tofollow instructions supplied with the Product.b. Alteration, repair, or attempted repair by anyone notauthorized by NECTECH.c. Any shipment of the Product (claims must bepresented to the carrier).d. Removal or installation of the Product.e. Any other cause which does not relate to a Productdefect.