SV8100 Features and Specifications Manual iRegulatoryChapter 1 IntroductionSection 1 General Information ................................................................................ 1-1Section 2 Multiline Terminals used with the System ................................................... 1-1Chapter 2 FeaturesSection 1 About This Chapter ................................................................................. 2-1Section 2 Important Notes ........................................................................................... 2-2Section 3 IPK II to UNIVERGE SV8100 Feature Comparison List .............................. 2-3Section 4 Features ...................................................................................................... 2-9Account Code – Forced/Verified/Unverified ....................................... 2-11Account Code Entry .......................................................................... 2-17Alarm ............................................................................................... 2-23Alarm Reports .................................................................................. 2-27Alphanumeric Display ....................................................................... 2-35Analog Communications Interface (ACI) ............................................ 2-37Ancillary Device Connection .............................................................. 2-45Answer Hold ..................................................................................... 2-49Answer Key ...................................................................................... 2-53Attendant Call Queuing ..................................................................... 2-57Automatic Call Distribution (ACD) ...................................................... 2-59Automatic Release ............................................................................ 2-87Automatic Route Selection ................................................................ 2-91Background Music .......................................................................... 2-113Barge-In ......................................................................................... 2-115Battery Backup – System Memory .................................................. 2-121Battery Backup – System Power ..................................................... 2-123Call Appearance (CAP) Keys .......................................................... 2-125TABLE OF CONTENTS