UNIVERGE SV8100 Issue 1.0SV8100 Features and Specifications Manual 2 - 763Music on HoldDescriptionMusic on Hold (MOH) sends music to calls on Hold and parked calls. The music lets the caller know thattheir call is waiting, not forgotten. Without Music on Hold, the system provides silence to these types ofcalls. The Music on Hold source can be internal (synthesised) or from a customer-provided music source(i.e., tape deck, receiver, etc.).Note: In accordance with copyright law, a license may be required if radio, television broadcasts or musicother than material not in the public domain are transmitted through the Music on Hold feature oftelecommunications systems. NEC Australia Pty Ltd hereby disclaims any liability arising out of the failureto obtain such a license.Music on Hold SourceThere are 3 options available: (Program 10-04-01 & 10-04-02)Internal Music Tune – The tune is set by Program 10-04-02.External Source – Via the MOH IN input or audio input via a PGD(2) Unit.Silence – Callers on hold hear silence.Music on Hold per DDI NumberThe music on hold source can be selected for individual DDI numbers by Program 22-11-09.There are 3 options available:0 – Use the music source set by Program 10-04-01.1 – Back Ground Music input.2 – ACI input via a PGD(2) Unit.The music source will be used for incoming DDI calls only.Music on Hold for Internal callsThe music source is set by Program 10-04-01.It is not possible to have an input via a PGD(2) Unit for internal calls, the external input must be via theMOH IN input on the chassis.
