389TroubleshootingPlaybackThe camera cannot measure white balance: The subject is too dark or too bright.Images cannot be selected as source for preset white balance: The images inquestion were created with a different model of camera.White balance bracketing is unavailable:• An NEF (RAW) or NEF+JPEG image quality option is selected for imagequality.• Multiple exposure shooting is on.The effects of Picture Controls differ from image to image: Auto is selected for SetPicture Control, a Picture Control based on Auto is selected, or A (auto)is selected for Quick sharp, contrast, or saturation. For consistent resultsover a series of photographs, choose another setting.Metering cannot be changed: Autoexposure lock is in effect.Exposure compensation cannot be used: Choose mode P, S, or A.Noise (colored splotches or other artifacts) appears in long time-exposures: Enablelong exposure noise reduction.The AF-assist illuminator does not light:• Select On for Custom Setting a12 (Built-in AF-assist illuminator).• The illuminator does not light in movie mode or when AF-C or MF isselected for focus mode.Sound is not recorded with movies: Microphone off is selected forMicrophone sensitivity in the movie shooting menu.NEF (RAW) images are not played back: The pictures were taken at imagequalities of NEF + JPEG.The camera does not display pictures recorded with other cameras: Picturesrecorded with other makes of camera may not be displayed correctly.Some photos are not displayed during playback: Select All for Playback folder.“Tall” (portrait) orientation photos are displayed in “wide” (landscape) orientation:• Select On for Rotate tall in the playback menu.• The photos are displayed in image review.• The camera was pointed up or down when photo was taken.
