Troubleshooting96TroubleshootingQ&ABluetooth connectivityQ: Why can’t I find my friend’s device?A: Check that both devices have activated Bluetoothconnectivity.Check that the distance between the two devices is notover 32 feet (10 meters) and that there are no walls orother obstructions between the devices.Check that the other device is not in hidden mode.Check that both devices are compatible.Q: Why can’t I end a Bluetooth connection?A: If another device is connected to your phone, you caneither end the connection using the other device or bydeactivating Bluetooth connectivity. Select Connect. >Bluetooth > Off.Multimedia messagingQ: What should I do when the phone cannot receive amultimedia message because the memory is full?A: The amount of memory needed is indicated in the errormessage: Not enough memory to retrieve message. Deletesome data first. To view the kind of data you have and theamount of memory the different data groups consume,select Tools > File manager > Options > Memory details.Q: The note Retrieving message is shown briefly.What is happening?A: The phone is trying to retrieve a multimedia message fromthe multimedia messaging center.Check that the settings for multimedia messaging aredefined correctly and that there are no mistakes in phonenumbers or addresses. Select Messaging > Options >Settings > Multimedia message.Q: How can I end the data connection when the phonerepeatedly starts a data connection?A: To stop the phone from making a data connection, selectMessaging and one of the following:Recept. in home net. or Reception if roaming > Deferretrieval—To have the multimedia messaging center save themessage to be retrieved later. After this change, the phonestill needs to send information notes to the network. Toretrieve the message immediately, select Retr. immediately.Recept. in home net. or Reception if roaming > Off—To reject all incoming multimedia messages. After thischange, the phone needs to send information notes to thenetwork, and the multimedia messaging center deletesmultimedia messages that are waiting to be sent to you.Multimedia reception > Off—To ignore all incomingmultimedia messages. After this change, the phonedoes not make any network connections related tomultimedia messaging.6682.ENv1_9237942.book Page 96 Wednesday, May 4, 2005 10:05 PM