AG 5000Technical Support 259ATechnical SupportWe have tried to ensure that you get the most up-to-date information available aboutthe AG 5000, and we hope this User’s Guide has met all your operational andperformance needs. However, we understand that occasionally you may run intoproblems that require additional technical support.Chapter 5, “Troubleshooting” on page 253 provides some basic troubleshootinginformation and procedures that will help you to diagnose and solve your problem (ifthe problem is related to the AG 5000). Additionally, you should check with yournetwork documentation to verify that the network components are functioningcorrectly.If you cannot resolve the problem with your documentation resources, try connectingto our corporate Web site. We may have new information posted here that addressesyour issues.If you are still having problems, our friendly and experienced technical support teamis always ready to assist you.Contact InformationYou can contact us by Email, fax, telephone, or regular mail.Telephone E-mail++1.818.575.2590 support@nomadix.comAddress FaxNomadix, Inc. ++1.818.597.15021100 Business Center Circle, Suite 100Newbury Park, CA 91320USAAttn: Technical SupportWhen contacting technical support, please have your AG 5000’s serialnumber available. The serial number is located on the bottom panel ofyour AG 5000.