74 Additional features and controls6 Press Ok and then press Yes to confirm the action.--End--Making a call using the directoryFollow this procedure to make a call from within the directory.Step Action1 Press the directory key to access the directory menu.The directory opens.2 From the Directory list, select the name or number that you wantto call.3 Press Ok.The Dial screen appears.4 Press OkThe number is dialed.--End--Softkey functionalitySoftkey functionality allows access to a small subset of Centrex featureson Nortel IP Phone 2004 softkeys, located below the main display and tothe right of the Menu softkey. For an example, see Figure 6 "Softkeys onIP Phone" (page 75).The administrator has the ability to change, enable, or disable the softkeys.The default features for these softkeys are Transfer, Forward, andConference. The softkeys can be utilized when you are not navigating theCICM menus.The features must be provisioned on the LINE to be displayed on thesoftkeys. For a LINE that does not have an m522 extension module, thesoftkey features reside on the first 14 feature keys. For a LINE that hasone m522 extension module, the softkey features reside on keys 1 to 36.For a line that has two m522 extension modules, the softkey featuresreside on keys 1 to 58.For more information, see Softkey Enhancement in Nortel CICM IPPhones Fundamentals, (NN10300-135).Carrier VoIPNortel IP Phone 2004 User Guide (CICM)NN10300-009 09.01 Standard4 July 2008Copyright © 2008 Nortel Networks.