Nortel Voice Mail Set Up And Operation Manual

Also see for Norstar Voice Mail: Software guide

Contents

Nortel Voice Mail Set Up And Operation Manual Manual pdf 13 page image

10 Setting up the Speech Recognition Automated AttendantSpeech Recognition Automated Attendant Set Up and Operation Guide P0886635 Issue 1.0The Speech Recognition Automated Attendant is now enabled.If you want to assign the Speech Recognition Automated Attendant to otherGreeting Tables, repeat these steps.Customizing the Speech Recognition Automated Attendant voice prompt andgreetingsThe Speech Recognition Automated Attendant is equipped with default voiceprompts for the Main, Repeat, Confirm and Decline prompts. After the SpeechRecognition Automated Attendant is enabled, the default voice prompts playautomatically.You can customize any of the Speech Recognition Automated Attendant voiceprompts. For more information on the default voice propmts, refer to "AutomatedAttendant Speech Recognition voice prompts" on page 3.To customize an Speech Recognition Automated Attendant voice prompt:1. Select Greeting Table from the Speech Rec main menu.2. Select the number of the Greeting Table that you want to customize theSpeech Recognition Automated Attendant prompts. The correspondingGreeting Table Setup window appears. The screen below is an example.3. Click on the checkbox of the Speech Recognition Automated Attendant voiceprompt you want to customize.4. Click on the Voice button.Note: In order to record voice prompts using Norstar Voice Mail Manager, the PCmust have voice recording capabilities. If the PC running Norstar VoiceMail Manager does not have voice recording capabilities, you can recordcustomized voice prompts and greetings from a Norstar two-line telephone.