405.5 Service InformationIf the Troubleshooting section does not resolve or describe your problem, you will need to contact an authorizedOhaus Service Agent. For Service assistance in the United States, please call Aftermarket, Ohaus Corporationtoll-free at (800) 526-0659. An Ohaus Product Service Specialist will be available to help you.5.6 Replacement partsDescription Ohaus Part No.Power Pack, 100/120 V ac US Plug (Cord set part of power pack) 490202-01Power Pack, (Cord set required for UK, European and Australian) 490203-01Cord Set, 230 V ac, UK Plug 76448-00Cord Set, 230 V ac, European Plug 76212-00Cord Set, 230 V ac, Australian plug 76199-015.7 AccessoriesDescription Ohaus Part No.Calibration Masses - ASTM Class 1 Tolerance:20 g 49024-1150 g 49054-11100 g 49015-11200 g 49025-11500 g 49055-111 kg 49016-112 kg 49026-114 kg 49046-11In-Use Display Cover Kit 470003-01Security Device 470004-01Draftshield Kit 470006-01Density Determination Kit 470007-01Modular Display Upgrade Kit 470008-01Auxilliary Display Kit(Table Mount) 470009-01(Wall Mount) 470009-02(Tower Mount) 470009-03Remote Display Kit(Table Mount) 470010-01(Wall Mount) 470010-02(Tower Mount) 470010-03RS232 Interface Cable, Blunt end (user defined) AS017-01RS232 Interface Cable, IBM ® - PC 25 Pin AS017-02RS232 Interface Cable, (connects impact printer) AS017-06RS232 Interface Cable, IBM ® - PC 9 Pin AS017-09RS232 Interface Cable, Apple® llGS/Macintosh AS017-10Printer AS142