Oak Telecom VoxBox User Manual
Also see for VoxBox: User guide
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Contents
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General Description2.1.3. Voice Mail FeaturesThe unit enables a caller to leave a message, recorded in his own voice, in anymailbox. The mailbox owner can access his mailbox at any time from any touch-tone telephone and listen to his messages. Mailbox owners can also modify theirown mailbox parameters. Up to 47 messages (new and saved) can be stored in themailbox.• Real/Virtual MailboxesThe unit supports up to 128 real and virtual mailboxes (32 for VoxBox Lite).A real mailbox has a telephone extension, whereas a virtual mailbox does not.• Personalized MailboxesMailbox owners can personalize their mailboxes by recording a personalgreeting, assigning a personal password to the mailbox and setting optionalparameters.• Personal GreetingMailbox owners can record or change personal greetings at any time from anytouch-tone telephone. Callers first hear the personal greeting of the extensioncalled and then they can leave a message.• Day and Time StampThe system administrator can program the unit to indicate the start of eachmessage and the day and time it was recorded.• Message DeletionMailbox owners can manually delete messages or the system administratorcan program the unit to automatically delete all messages after a specifiednumber of days.• Message ForwardingMailbox owners can forward copies of messages to other mailboxes ormailbox groups. Mailbox owners can also record an introduction to theforwarded message.• Message ReplyMailbox owners can reply directly to a message and record a message in thesender’s mailbox.• Pause During Message RetrievalMailbox owners can pause the playback of the mailbox messages.• Mailbox password back out keyMailbox owners can be routed to the Main Company Greeting from theSystem request to enter the mailbox’s password.• Mailbox GroupsA caller can send a message to all the members of a mailbox group at onetime.Voice Mail and Auto Attendant System Installation and Programming Manual 2-6 |
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