Oak Telecom VoxBox User Manual
Also see for VoxBox: User guide
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Contents
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General DescriptionAll defined mailboxes belong to the “All Group” mailbox group. In addition,the system administrator can create up to four mailbox groups, eachcontaining up to twenty mailboxes. Mailboxes can belong to more than onegroup and can be added to or deleted from a mailbox group by the systemadministrator. Each mailbox group can be assigned with a mailbox groupgreeting.• Do Not Disturb ModeMailbox owners can set their mailboxes in the Regular Mode or Do NotDisturb Mode. When a caller dials a Do Not Disturb extension using theAutomated Attendant menus, the unit plays a special “Do Not Disturb” menuand does not transfer the call to the extension.• Individual Language SelectionThe system administrator can select one of the languages supported by theunit. When the mailbox owner or caller enters the mailbox, the unitautomatically switches to the selected language.• Adjustable Recording LengthThe system administrator can select the length of all recorded messages in theunit. The selected length will control the following types of messages: scripts,greetings, names and incoming messages. Changing this parameter will affectthe operation unit.• Automatic Gain Control (AGC)When this feature is enabled, the unit automatically adjusts the line volume soincoming messages will be recorded at the same level.2.2. The Basic System DescriptionThe unit is a digital system consisting of the following:• Sophisticated DSP voice-processing device• Flash memory for storing voice recording and parameter data• Central Processing Unit• 2- or 4-ports (VoxBox Lite 2 ports only) analog extensions line interface• Real-time clockThe unit provides two major services:• Automated AttendantUses menus and sub-menus to transfer calls to specific departments,extensions or mailboxes.• Voice MailReceives and delivers messages. Each mailbox has its own number andmailbox owners have passwords enabling them access to their mailboxes.Voice Mail and Auto Attendant System Installation and Programming Manual 2-7 |
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