10 Troubleshooting358 Printer Driver ErrorsThis Port is Currently in UseProblem DescriptionThe driver was either open, printing a job, or is in use by another printer or application, when youattempted to delete it.Corrective ActionMake sure all print jobs have completed before deleting a port. If there are still problems, exit allapplications and try again. Check each driver to see if another driver is using the same port. Ifso, first change the driver’s port setting and delete the port.Problem with the Current Printer SetupProblem DescriptionThe driver was not set up properly, possibly because the installation procedure did not complete.Corrective ActionDelete the driver and either reinstall it from the distribution CD-ROM or download it from thisequipment.Printer Driver General ErrorsDriver Mapped to Wrong PortProblem DescriptionIf the printer driver on a client workstation points to the wrong network port, jobs do not appear inthe current jobs queue or print out.Corrective Action1. Open the Printers folder from the Control Panel.2. Right-click the printer driver icon.3. Select Properties from the shortcut menu.4. Depending on the operating system, select the following tab:- In Windows 98/Me — Select Details. Browse to select the printer or Novell queue.- In Windows NT 4.0/2000/XP/Server 2003 — Select Ports. Add a new port and map it tothe printer.5. Make sure that the path to the printer and the device name are correct.\\\print- Where is the same as the device name set from the Touch Panel Display.6. Click the General Tab and click Print Test Page to confirm that the settings are correct.Command Line Options Not ProcessedProblem DescriptionAll print options are sent to this equipment at the start of the print job. If the print file already con-tains print commands, they override the command line options you set. For example, if the printfile specifies the Letter media, and you specify the A4 media option with the lp command, thedocument is output on letter size paper (provided, of course, that all copier-related restrictionshave been met).
