Oce im4530 Printing Manual

Also see for im3530: Programming Date & Time Quick start guide Quick reference guide Operator's manual Scanning guide

Contents

Oce im4530 Printing Manual Manual pdf 364 page image

10 Troubleshooting362 Document Monitor Errorsy In a Peer to Peer environment, the job may be queued on the Microsoft Windows operatingsystem print spooler and, consequently, not available in Current Jobs or the Jobs Log. If youdo not see any error messages and the printer seems to be working fine, resubmit the job.y The job may be in the Novell print queue and thus, not visible for the moment. Use NWAdminor PCONSOLE to see if there are any queue errors.Cannot Interpret Document Monitor Messages/Warning/ErrorsProblem DescriptionThe device status indicates the current state of the copier to which print jobs are being submit-ted.Corrective ActionFor an explanation of device status messages, refer to the following section.P.362 “Document Monitor Notification Messages”P.363 “Document Monitor Printer Status Messages”Document Monitor Error MessagesWhen the error message or printer status message is displayed, refer to the following section tofind your corrective action.P.362 “Document Monitor Notification Messages”P.363 “Document Monitor Printer Status Messages”Document Monitor Notification MessagesThe following table shows the notification messages displayed and helps you to find more infor-mation about resolving it.Message DescriptionYour document has beenprinted.User has sent a print job and it has finished printing successfully.Your private print document isnow being held.User has sent a private print job and it is ready for the user to walk to copier and activatethe job.Your proof set has beenprinted.User has sent a proof copy of a multi-copy job has printed, and it is ready for the user toreview before releasing and printing the remaining copies.Your fax has been transmittedsuccessfully.User has sent a fax job and it has finished faxing successfully.Your document has beencancelled.User had sent a print job and it has been changed to a cancelled state. This can hap-pen when a paper size is not available and the timeout has expired. Ensure properpaper has been set to this equipment and resubmit the job.If this message is notified after sending a private, proof, or scheduled print job, the pri-vate or proof print job was cancelled before it was put into a held state. This may occurbecause of a missing byte or memory failure. In this case, ask your administrator tomaintain the available hard disk space to store the jobs, or delete the unnecessary jobsstored and resubmit the job.Your document cannot beprinted due to error.User has sent a print job and it was rendered unserviceable by this equipment. Makesure you use the correct printer driver.