Solving Problems with Printing Quality8-28Imagedefects.The print head win-dow is dirty.Clean the print head window.A toner cartridge maybe leaking.Remove the toner cartridges andcheck for damage. If it is damaged,replace it.A toner cartridge maybe defective.Remove the toner cartridge with thecolor causing the abnormal image.Replace it with a new toner cartridge.The imaging cartridgemay be defective.Remove the imaging cartridge andcheck for damage. If it is damaged,replace it.Lateral linesor bandsappear onimage.The printer is notlevel.Place the printer on a flat, hard, levelsurface.The media path isdirty with toner.Print several sheets and the excesstoner should disappear.One or more of thetoner cartridges maybe defective.Remove the toner cartridges andcheck each for damage. If one or moreis damaged, replace it.The imaging cartridgeis defective.Remove the imaging cartridge andcheck for damage. If it is damaged,replace it.Colors lookdrasticallywrong.One or more of thetoner cartridges maybe defective.Remove the toner cartridges and verifythat the toner is distributed evenly oneach cartridge roller, and reinstall thetoner cartridges.One or more of thetoner cartridges maybe low or empty.Check the control panel for an XTONER LOW or X TONER OUT mes-sage. If necessary, replace the speci-fied toner cartridge.Colors arenot register-ing properly;colors aremixed orhave page-to-page vari-ation.The imaging cartridgeis not correctlyseated.Remove the imaging cartridge andreinstall it.One or more of thetoner cartridges maybe defective.Remove the toner cartridges andcheck each for damage. If one or moreis damaged, replace it.The media is moistfrom humidity.Remove the moist media and replace itwith new, dry media.Symptom Cause Solution
