Oki C834DN User Manual

Also see for C831dn: Safety and Warranty Guide User manual User manual

Contents

Oki C834DN User Manual Manual pdf 103 page image

- 103 -Other Issues3 3. TroubleshootingOS-Specific ConstraintsConstraints with Windows 7/Windows Vista/Windows Server 2008 R2/Windows Server 2008Item Symptom Cause/RemedyPrinter drivers [Help] is not displayed. The [Help] function is not supported on PS printer drivers.The [User Account Control]dialog appears.When you launch an installer or utility, the[User Account Control] dialog may appear. Click [Yes] or[Continue] to run the installer or utility as an administrator.If you click [No], the installer or utility does not start.Color CorrectUtilityThe [User Account Control]dialog appears.When you launch an installer or utility, the[User Account Control] dialog may appear. Click [Yes] or[Continue] to run the installer or utility as an administrator.If you click [No], the installer or utility does not start.The [Program CapabilityAssistant] dialog appears.If the [Program Capability Assistant] dialogappears after an installation (including if you stop aninstallation before it is completed), make sure to click[This program installed correctly].PS GammaAdjusterThe [User Account Control]dialog appears.When you launch an installer or utility, the[User Account Control] dialog may appear. Click [Yes] or[Continue] to run the installer or utility as an administrator.If you click [No], the installer or utility does not start.The [Program CapabilityAssistant] dialog appears.If the [Program Capability Assistant] dialogappears after an installation (including if you stop aninstallation before it is completed), make sure to click[This program installed correctly].Constraints with Windows Server 2003 Service Pack 1 and Windows XPService Pack 2 Constraints with Windows FirewallOn Windows Server 2003 Service Pack 1 and Windows XP Service Pack 2, the Windows firewallfunctionality is enhanced. The following constraints may apply to printer drivers and utilities.Memo● The following procedures are explained using Windows XP Service Pack 2 as an example. The procedure and menu names maydiffer on Windows Server 2003 Service Pack 1.Item Symptom Cause/RemedyPrinter driver You cannot print a file whenusing the printer as a sharedprinter on a network.On the server, click [Start] and then select[Operator panel] > [Security Center] >[Windows Firewall].Select the [Exceptions] tab and select the[File and Printer Sharing] check box. Click [OK].LPR Utility Unable to find a printer. If the [Don't allow exceptions] check box is selectedon the [General] tab of the Windows firewall, you cannotsearch for a printer in a segment that is connected toanother router. Only printers within the same segment asthe printer can be searched.When you cannot find a printer, specify the IP address ofthe printer in the [Add Printer] or [Confirm Connections]screen.