6 TROUBLESHOOTING FOR NETWORK CONNECTIONS98 Printing Problems (Network Related) Macintosh environment UNIX/Linux environmentNo. Check... Yes No Corrective Action1 Is AppleTalk enabled on the equipment? Next StepØ Ö Enable AppleTalk.2 Are the IP address properties correctly set? Next StepØ Ö Set up the IP address correctly.3 Is the equipment available in the Chooser whenyou click the LaserWriter 8 printer icon?Next StepØ Ö Make sure that the AppleTalk zone is supportedby the Macintosh client.4 Can you access any other network device fromthe Macintosh computer? Next StepØ ÖRefer to your Macintosh networkingdocumentation or contact Macintosh technicalsupport.5 Can another Macintosh computer on the networkprint to the equipment? If so, compare the settingsto determine which need to be changed to supportprint from this machine.End ÖRefer to your Macintosh networkingdocumentation or contact Macintosh technicalsupport.No. Check... Yes No Corrective Action1 Are the IP address properties correctly set? Next StepØ Ö Set up the IP address correctly.2 Is the LPR/LPD print correctly set? Next StepØ Ö Set up the LPD print service correctly.3 Did you successfully install the UNIX/Linux filters? Next StepØ Ö Refer to the Software Installation Guide toinstall UNIX/Linux filters.4 Did you successfully create and set up a printqueue?Next StepØ Ö Refer to the Software Installation Guide toconfigure the print queue.5 Can you print to the equipment using LPD as theroot? Next StepØ ÖSet up UNIX/Linux access for the equipment toenable other users to print from the Bourne shell.Refer to your UNIX/Linux documentation for moreinformation.6 Can you ping the equipment from your computer?Next StepØ ÖTry a remote ping from another server. If you canreach the equipment from that server, check forconflicts between the equipment and your currentnetwork segment.7 Is the LP Daemon functioning? Next StepØ Ö Reload Daemon or restart the system.8 Can you print to the equipment? End Ö Contact your service representative.
