1 TROUBLESHOOTING FOR THE HARDWARE40 Clearing a Paper Misfeed Clearing paper misfeeds caused by a wrong paper size settingPaper misfeeds occur when there is a mismatch between the size of the paper in a tray or the MPT and the size registeredfor the corresponding tray or the MPT in the equipment. The message “Check paper size setting on control panel for trayN. Check the direction or size of the paper.” or “Check paper size setting on control panel for MPT. Check the direction orsize of the paper.” appears on the touch panel.In this case, just clearing the misfed paper does not prevent another paper from being misfed. Be sure to follow theprocedure below.Troubleshooting differs depending on how the paper misfeed has occurred:P.40 “Misfeed when making copies or prints (using a tray)”P.43 “Misfeed when making copies or prints (using the MPT)”P.43 “Misfeed when printing from the FAX” Misfeed when making copies or prints (using a tray)1 Clear the paper misfeed following the guidance shown on the touch panel.3 Close all the trays or covers.2 Open the paper source tray, check that the guidewidth is correct and there is no folded/curled paper oroverloading, and then close the tray.Be sure that the height of the stacked paper does not exceed theline indicated inside of the side guides.
