Appendix B Page 184HotSync problemsProblem SolutionI cannot do aHotSyncoperation; whatshould I check tomake sure I amdoing it correctly?n Make sure the HotSync cradle/cable isconnected securely.On a Windows computer try these steps:n Check the Windows system tray to makesure the HotSync Manager is running. If it isnot, open Palm Desktop software.n Click the HotSync Manager, choose Setupand click the Local tab. Check that the SerialPort setting displays the correct COM portwhere your HotSync cradle/cable isattached.On a Macintosh try these steps:n Make sure HotSync Manager is enabled. Ifit is not, double-click the HotSync Managericon in the Palm folder and enable HotSyncManager on the HotSync Controls tab.n Double-click the HotSync Manager icon inthe Palm folder and then click the SerialPort Settings tab. Make sure Local isselected and that the port selection matchesthe port where your HotSync cradle/cableis attached.I did a HotSyncoperation, but oneof myapplications didnot synchronize.n On a Windows computer, click the HotSyncManager and choose Custom. Check thatthe correct conduit is active.n On a Macintosh, double-click the HotSyncManager icon. From the HotSync menu,choose Conduit Settings. Select your username from the User pop-up menu, andcheck that the correct conduit is active.
