5-20 DBS 576 (USA) issued September 2001 576-50-700Chapter 5. Key Telephone Features Section 700 - OperationTo retrieve a call placed on System Hold from an extension other than the one that putit there:To retrieve a held call on a specific trunk:Hardware Requirements• N/ARelated Programming• FF1-0-01: Floating Hold on HOLD Key• FF1-0-03: Extension COS (Hold Key Operation)• FF1-2: Dial PlanConsiderations• N/AFloating HoldFloating Hold is a type of System Hold that allows you to retrieve a held call from any extension thathas an FF key assigned to the same Floating Hold orbit where the call is held. You can also retrieve acall by dialing the Floating Hold orbit number for the held call.Floating Hold is useful when the intended recipient of a call must be located via a page. The call canbe placed in a Floating Hold “orbit” and that orbit number announced during the page. The pagedparty can then pick up the call by dialing the orbit number or by pressing an FF key assigned to thatorbit number.Note: To place a call on Floating Hold, you should have at least one FF key assigned to a FloatingHold orbit number (001-576).OperationTo place a call on Floating Hold:Action Result1. Press the line key that is flashing red. CO XXX displays (where XXX = outsideline number)Action Result1. Lift the handset or press the ON/OFF key. Intercom dial tone2. Enter the Specified Trunk Answer code (default = *0). Enter TRK # displays3. Enter the trunk number.Action Result1. While on a call, press the Floating FF key (system program-ming required) or press the HOLD key.• Intercom dial tone• Hold CO XXX displays (where XXX= outside line number)
