3-60 DBS 576 (USA) issued September 2001 576-50-700Chapter 3. System Features Section 700 - OperationVirtual extensions provide a mechanism for ringing multiple phones simultaneously. For instance, aDirect Inward Dialing (DID) entry can only be set to ring to one extension number. However, if theDID is set to ring a virtual extension and the virtual extension is assigned to ring keys on multipleextensions, the DID will ring the multiple extensions.Hardware Requirements• N/ARelated Programming• N/AConsiderations• N/AVirtual Port used for Floating HoldYou can assign a virtual port that is not assigned an extension number to be used for floating hold.The virtual port is assigned to an FF key. Calls can then be placed on hold on the virtual port FF key.Any extension that is assigned the same virtual port FF key can then pick up the held call.This can be used like a system park feature.Hardware Requirements• N/ARelated Programming• N/AConsiderations• N/AVoice MailWith the DBS 576, you have two primary voice mail options:• PanaVOICE Courier (integrated and non-integrated versions, installed internally or on anexternal PC)• External (a third-party application hooked up to the phone system)PanaVOICE -- Panasonic’s Digital Voice Mail SystemPanaVOICE Courier is a PC-based Voice Mail system offered by Panasonic. PanaVOICE Courier isis fully digital (connects to DBS 576 digital ports), and is available in integrated and non-integratedversions. The integrated version provides improved messaging with Message-Waiting indication,constant message count on display phones, and visual menus on Large-display phones.You can now install PanaVOICE Courier inside the DBS 576 cabinet, using the new IntegratedFeature Module (IFM) board. This board is actually a Pentium II 200 MHZ PC with a hard drive andvoice processing capabilities, running Windows NT. Panasonic now pre-loads Integrated CourierVoice Mail on the IFM board, eliminating the need for an external PC and and API card.