Panasonic KX-HNB700 User Manual

Also see for HomeHawk KX-HNC710: Installation guide Installation guides User guide

Contents

→Insert a new SD memory card into the access point or enable overwrite recording ( “Recordingsettings”, Page 26).[Recording Error (SD card error)] is displayedR There is a problem with the SD card.→Check the SD card.[Access Point update failed] is displayedR An error occurred while updating the access point.→Check all connections to the access point and try again.Initial setupI cannot perform initial setupR Your mobile device is connecting to a different wireless router during the initial setup procedure.→If your mobile device can connect to other nearby wireless routers, we recommend you turn them offor “forget” their settings while performing initial setup.Connecting from your mobile deviceRefer to the following after checking the general troubleshooting information described in “Generalinformation”, Page 85.The connection is slow or disconnects while away from homeR There is too much traffic on your home network or on the mobile device’s network.→Wait for network traffic to decrease.I cannot connect to my devicesR You replaced your wireless router with a new router, or changed your wireless router’s SSID (i.e.,network name) or password.→Your mobile device may have old SSID information. Delete the SSID information in [Home WirelessNetwork SSID] ( “Home wireless network SSID features”, Page 38).→Deregister the HD camera from your mobile device ( “Deregistering HD cameras”, Page 39), andthen register it again ( “Registering HD cameras”, Page 25).R Your wireless router at home is connected to another router.→If your wireless router is connected to another router, make sure your network is configured so thatyour mobile device and the access point can communicate over your home network. Werecommend making sure the DHCP feature of only one router is enabled and setting the otherrouters to “access point mode” or “bridge mode”.→If your wireless router is connected to another router, make sure your network is configured so thatyour mobile device and the HD camera can communicate over your home network. We recommendmaking sure the DHCP feature of only one router is enabled and setting the other routers to “accesspoint mode” or “bridge mode”.I cannot connect while away from homeR You are using a public wireless network.→Network traffic, network conditions, and the network provider’s settings or policies may prevent theconnection. Use a private wireless network or your mobile network service provider’s wirelessnetwork (3G, 4G, etc.).Sometimes I cannot connect while at homeR There is too much traffic on your home network.87Troubleshooting