3.2.1.19 Fax ServiceDescriptionAllows faxes to be received and stored in a specified mailbox.Calls reach Fax service when:a. The Incoming Call Service of a trunk group or port is set to "Fax Service".® 22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group— Day, Night, Lunch,and Break Mode - Incoming Call Serviceb. The Caller ID Call Transfer setting of Caller ID/PIN routing is set to "Fax Service".® 23.1 UM Configuration—[4-1] Service Settings—Caller ID / PIN Call Routingc. The Incoming Call Service of a service group assigned to a DIL/DDI/DID/MSN entry is set to "FaxService".→ 18.2 PBX Configuration—[10-2] CO & Incoming Call—DIL Table & Port Settings—DIL— UM ServiceGroup No.→ 18.3 PBX Configuration—[10-3] CO & Incoming Call—DDI / DID Table— UM Service Group No.→ 18.4 PBX Configuration—[10-4] CO & Incoming Call—MSN Table—MSN— UM Service Group No.d. The service type of a Custom Service is set to "Fax Service".® 23.3 UM Configuration—[4-3] Service Settings—Custom ServiceConditions• An interview mailbox cannot be specified as the mailbox for storing faxes.PC Programming Manual ReferencesSection 22 UM Configuration—[3] UM Extension / Trunk Service3.2.1.20 HoldDescriptionProvides the caller with the option of temporarily going on hold when the called extension is busy. The UnifiedMessaging system automatically recalls the extension after a specified period of time. When several callersare holding for the same extension, callers are connected to the extension in the order in which they originallycalled.PC Programming Manual References23.1 UM Configuration—[4-1] Service Settings—Caller ID / PIN Call Routing—23.2 UM Configuration—[4-2]Service Settings—Parameters— Call Hold Mode3.2.1.21 Holiday ServiceDescriptionAllows the system to override the normal settings assigned for the appropriate trunk service or port service byplaying a special holiday greeting. (e.g., "Happy New Year! Our office is closed today. If you wish to record amessage, please press 1 now".) A maximum of 24 holidays can be programmed. A holiday can be a specificday or range of days.282 Feature Guide3.2.1 System Features
