3.2.1.43 Transfer Recall to a MailboxDescriptionIf a call is transferred to an extension via the Automated Attendant (AA) service and the call is not answeredwithin a preprogrammed Transfer Recall time, the call is redirected to the mailbox of the transfer destinationextension. Therefore the caller can leave a message in the mailbox of the extension without knowing themailbox number. The "Transfer Recall to Mailbox" setting must be enabled through system programming touse this feature.PC Programming Manual References10.3 PBX Configuration—[2-3] System—Timers & Counters—Dial / IRNA / Recall / Tone— Recall—TransferRecall11.7.1 PBX Configuration—[3-7-1] Group—UM Group—System Settings— Transfer Recall to MailboxFeature Guide References3.2.1.3 Automated Attendant (AA)3.2.1.44 Transfer to MailboxDescriptionForwards the call to a specified mailbox.Calls reach the Transfer to Mailbox Service when the Incoming Call Service of a trunk group or port is set to"Transfer to Mailbox".PC Programming Manual References22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group— Day, Night, Lunch, andBreak Mode - Incoming Call Service3.2.1.45 Trunk Service (Universal Port)DescriptionAllows call handling features to behave differently depending on the trunk group that the calls are received on.A service can be assigned to each trunk group, including: Voice Mail, Automated Attendant, Interview, CustomService, Fax, and Transfer to Mailbox. Custom Service is the most flexible of all the services because it allowsaccess to the other services by pressing one key.NoteFor caller convenience, we recommend programming all trunk groups to use Custom Service as theIncoming Call Service (® 3.2.1.15 Custom Service).PC Programming Manual ReferencesSection 22 UM Configuration—[3] UM Extension / Trunk Service294 Feature Guide3.2.1 System Features
