6-2 Message ManagerAs Message Manager, you take care of the General DeliveryMailbox, recording company greetings, and voice promptsby accessing your mailbox with number 98, 998 (defaultvalue), 9998 or 99998 (these values can be changed). Youwill also be responsible for answering and attending to callsthat have been transferred by the VPS.You will also transfer messages recorded in the General De-livery Mailbox to their destination mailboxes. When some-one is calling from a rotary telephone, the VPS may guidehim to the General Delivery Mailbox and allow him to leavehis message there. You will then transfer the message fromthe General Delivery Mailbox to the mailbox of the in-tended party, depending upon the contents of the message.The VPS can have up to 32 company greetings for bothbusiness and non-business hour greetings. Depending onthe company’s working hours, you will record these greet-ings and select which one is to be delivered to each port ofthe VPS.As Message Manager, you can also modify prerecordedprompts from the Automated Attendant and Voice Mail ser-vice. You can record your own prompts from your tele-phone at any time simply by specifying the prompt numberand stating the new one into your telephone.Before starting message managementUse the Worksheets provided to record the information youwill need to do your tasks throughout the system. Just fill inthe blanks with the information requested. Once you havefinished filling out the Worksheets, you can use them asquick reference cards to aid you in message management.6.1 Message Manager’s Function
