Features 3-13C overing ExtensionFeature Ref. Incomplete Call Handling ServiceDescription Used to take a call to the Subscriber while he is not available to answer.This extension also acts as a personal operator. Pressing [0] while listeningto the personal greeting of the mailbox allows the caller to reach this extension.This feature also works while recording a message.This person should be someone who knows the Subscriber’s whereabouts orthe like.Conditions • If the Covering Extension is also busy or there is no answer, the caller willhear the Incomplete Call Handling service menu message arranged by theCovering Extension.• A desirable Covering Extension must satisfy the following:(a) Owns a mailbox.(b) Is not a Logical Extension (see Logical Extension).(c) Neither the Call Blocking nor Calling a Beeper is set as the Call TransferStatus (see Call Transfer Status).S.A. • “Covering Extension” (page 4-21)Subscriber • Setting up a Covering Extension (Subscriber's Guide page 5-3)• Setting the Incomplete Call Handling Status (Subscriber's Guide page 5-4)C ustom ServiceDescription What is Custom Service?You can program your VPS to route incoming calls as you wish.When a caller reaches the Custom service, he will hear a menu message asbelow.Ex. Menu Message...If you wish to speak with our General Manager, press [1].For other people, press [2].The caller should press [1] to speak with the General Manager. Then theVPS connects him to the General Manager. If not, press [2]. Then anothermenu message will be heard. This way, the caller can reach their desiredparties by answering up to eight menus.3 Features and Services C
