55Beyond the Basicsfrequently asked questionsQ: My scanner isn’t working at all. How do I turn it on?A: The scanner might not be receiving power.Make sure the batteries are installed correctly andare good (if you installed alkaline batteries) or fullycharged (if you installed rechargeable batteries). See“powering your scanner” on Page 5 for moreinformation.If the batteries are good, make sure the AC adapter’sor DC adapter’s barrel plug is fully inserted into thescanner’s 6V 300 mA jack. See “using AC power” onPage 10 for more information.If the scanner is receiving power, make sure it isturned on. See “turning on the scanner and settingsquelch” on Page 25 for more information.Q: My scanner is on but won’t scan. How do I get itto scan?A: Make sure the squelch is adjusted correctly. See“turning on the scanner and setting squelch” onPage 25 for more information.If the squelch is set correctly, you might not havestored frequencies into any channels or only onechannel. You must store at least two frequencies forthe scanner to scan. See “storing known frequenciesinto channels” on Page 25 for moreinformation.