4.8 TroubleshootingProblem Cause and solution• The paper may be too damp. Try printing with a differentbatch of paper. Do not open packages of paper untilnecessary so that the paper does not absorb too muchmoisture from the air.• Printing over uneven surfaces. If printing onto envelopes,change your printing layout to avoid printing over areas thathave overlapping seams on the reverse side.• Make sure that you are using the correct printer driver.• Change the parallel interface cable.• The paper may be too damp. Try printing with a differentbatch of paper. Do not open packages of paper untilnecessary so that the paper does not absorb too muchmoisture from the air.The transfer roller may be dirty. Print a few blank pages toclean the transfer roller.• If you are using Windows OS, use True Type option in theprinter driver’s properties to set how to handle True Typefonts.• If you are using DOS OS, use the Font tab in the remotecontrol panel to enable True Type fonts.Toner may be low. Remove the toner cartridge and shake itgently to evenly distribute the toner. Then replace the tonercartridge.Background scatterUnexpected characters ormissing characterBack of printout dirtyIncorrect fontsFaded graphics04-Troubleshooting 3/2/00 9:15 AM Page 10