Samsung OFFICESERV OfficeServ 7200 General Description Manual

Also see for OfficeServ 7200: System administration guide User guide User instruction User guide User manual

Contents

6. OUTGOING: This is the number of times this trunk was used to make an outgoing call. A valid outgoing callis defined by the SMDR START TIME programmed in MMC 501.7. BUSY: This is the number of times this trunk was busy when accessed by a button or dial code.D**************************** STATION HUNT GROUPS **************************<———————— 1 OUTSIDE CALL —————————————————————> 5 <-INTERCOM->2GROUP 3ANSD 4NOT-ANSD 6ANSD500 0000 0000 0000501 0000 0000 0000502 0000 0000 0000503 0000 0000 0000504 0000 0000 00001. OUTSIDE CALLS: These statistics are for outside calls that reach these station groups regardless how theyarrive there.2. GROUP: Listing of all station groups in the system.3. ANSD: This column is a peg count of all answered trunk calls that rang to the specific group directory num-ber regardless of how these arrived.4. NOT-ANSD: The number of times any trunk call directed to the specific group number was not answered byany member of the group.5. INTERCOM: An intercom call made from a station or device within the system to the specific group number.6. ANSD: This is a count of how many times an intercom call was answered by any group member of that spe-cific group.E**************************** INDIVIDUAL STATIONS ***************************1 11<—————————————————— OUTSIDE CALL —————————————————> <-INTERCOM->2 3 4 5 6 7 8 9 10 12 13EXT STATION-NAME ATTA ANSD NOT-ANSD DIALED ICM-TRSF TRK–TRK PICKUP ANS DIALED201 0000 0000 0000 0000 0000 0000 0000 0000 0000202 0000 0000 0000 0000 0000 0000 0000 0000 0000203 0000 0000 0000 0000 0000 0000 0000 0000 0000204 0000 0000 0000 0000 0000 0000 0000 0000 0000205 0000 0000 0000 0000 0000 0000 0000 0000 00001. OUTSIDE CALLS: These statistics are for outside calls that in any way reach individual stations or devices.2. EXT: Listing of all extension numbers in the system. This also includes AA/VM ports.3. STATION NAME: The name for each particular station as programmed in MMC 104.4. ATTA: Average Time To Answer for stations is counted in the number of seconds that ringing signal is appliedto a station for trunk calls and recalls.The ATTA is the sum of all answered times divided by the answered callcount. Use the same calculation method as used for individual trunk ATTA.4.52