Samsung OfficeServ 500 General Description Manual

Also see for OFFICESERV 500 Series: Service manual System administration guide Quick setup guide Quick setup guide Quick setup guide

Contents

CONFERENCE GROUPUsers that have a 5112L-ITP large screen keyset or OfficeServ Softphone may have 1-5 conference groupsprogrammed. Each conference group can have up to 4 parties assigned. They can be extensions in the sys-tem or telephone numbers of people outside the system. Press the Conference Group button to call all mem-bers of the group at the same time. Status indications appear in the display. Press the corresponding softkeyto drop or call parties as desired (maximum 100 users).CUSTOMER SET RELOCATIONCustomer Set Relocation allows the customer to exchange or swap similar stations in the OfficeServ 500 with-out wiring changes. All individual station assignments such as trunk ring, station group, station COS, stationspeed dial, button appearances, call forwarding, etc. will follow the Customer Set Relocation program.DATA SECURITYSingle line extensions used with modems and facsimile machines can be programmed so that they will notreceive any system-generated tones that would disrupt data transmissions. In addition, these devices receiveDCS C.O. ringing pattern instead of intercom ring pattern. Devices connected to an SLI card receive a discon-nect signal upon termination.DATABASE PRINTOUTA copy of the customer database can be obtained by using OfficeServ™ Manager (OSM).This information canbe directed to a printer or the PC screen and may be done either on-site or remotely. A complete database orspecific data blocks may be obtained.DAYLIGHT SAVING TIME-AUTOMATICThe system has a table that can be programmed with the daylight savings change dates for up to 10 years.At 2:00 am on these dates the system will automatically adjust the system clock to match daylight savingstime. If no dates are programmed the clock will not change.DIALED NUMBER IDENTIFICATION SERVICE (DNIS)When DNIS service is provided on an incoming E&M trunk the OfficeServ 500 can route calls based on thenumbers received. (See DID)DIRECT IN LINESOutside lines may be programmed to bypass the operator(s) and ring directly at any station or group of sta-tions.DIRECT INWARD DIALING (DID) T1/COPPERThe term Direct Inward Dialing refers to types of digit steered inbound call handling.These are DID, Both WayDID, Dialed Number Identification service (DNIS) and Direct Dial In (DDI). The OfficeServ 500 supports thetypes described below.DID is an inbound only service where multiple telephone numbers are assigned, usually in blocks of twenty,to a single circuit or small group of circuits.These circuits can be single pair analog circuits that will terminateon a DID card. The DID circuit can be a channel on a digital T1 service terminating on an OfficeServ 500TEPRI/TEPRIa card.Both way DID is a service that combines DID service with normal outbound local telephone service.This serv-ice is provided over E&M tie line circuits. These E&M tie line circuits can terminate on the digital T1 circuit onan iDCS TEPRI/TEPRIa card.4.14