Samsung OfficeServ 500 General Description Manual

Also see for OFFICESERV 500 Series: Service manual System administration guide Quick setup guide Quick setup guide Quick setup guide

Contents

• Voice Mail Transfer Key: Users may transfer a caller directly to a co-workers voice mail box with out ring-ing their telephone by pressing the VT key and dialing their extension number. The caller will then hearthat co-workers personal greeting regardless of where they are in the network.OFF PREMISES EXTENSIONS (OPX)A single line (tip and ring) extension from an 4SLI card may be connected to telephone company-providedOPX circuits to remote locations. Other SLI cards such as 8SLI and KDb-SLIs do not support off premisesextensions as they do not have over voltage protection.OPERATOR GROUPThe operator group can contain 32 stations to answer incoming calls. Calls to this group can be set for dis-tributed, sequential or unconditional ringing. Operators can use the In/Out of Group feature to meet flexibleoperator requirements. Operator groups are selectable per ring plan.OVERFLOWOperatorWhen calls ringing a operator group go unanswered, they can overflow to another destination after a pro-grammed period of time. The operator group has its own timer. The overflow destination can be a station orstation group.Station GroupWhen calls ringing a station group go unanswered, they can overflow to another destination after a pro-grammed period of time. Each station group has its own timer. The overflow destination can be a station orstation group located in that system.OVERRIDE CODESThis feature allows users to make emergency outside calls from a station that has a forced code such asAccount code or authorization code enabled but without requiring them to enter a forced code. The basis ofthis feature is an override code table containing 8 entries of up to 11 digits each. The OfficeServ 500 willexamine digits that are dialed from a station to see if they match any entry in the Override Code table. If thedigits match the table, the system will process the call without requiring a forced code.PAGINGSystem software allows the use of five internal and four external paging zones. Stations can page any individ-ual zone, all external zones or all external zones plus internal zone zero simultaneously. Using system pro-gramming, each station may be allowed or denied the abilities to make and/or receive page announcementsto any zone or combination of zones.PARK ORBITSThe system has 10 park orbits (0–9). These orbits can be used to park calls prior to paging and allows the callto be retrieved by dialing a park code plus the orbit number. Calls parked in this manner can also be retrievedby dialing the park pickup code (10) plus the station or trunk number. This feature is in addition to Call Parkand Page.PRIME LINE SELECTIONAny station can be programmed to select a specific line, trunk group, telephone number, station or stationgroup when the handset is lifted or the speaker key is pressed (same as Hot Line feature).4.23