Samsung SF-3200T User Manual

Also see for SF-3200: User guide

Contents

Care and Maintenance7−14Fixing ProblemsYour problem may be listed in “LCD Error Messages” onpage 7−13. The chart below shows other problems you cansolve yourself. If not, call the service company shown in theseparate Warranty Card.Fax ProblemsProblem SolutionThe machine is not working, there is nodisplay and the buttons are not working. Unplug the power cord and plug it in again. Check that yoursocket is live.No dial tone. Check that the phone is connected properly. Check the phonesocket in the wall by plugging in another phone.The numbers stored in memory do not dialcorrectly. Make sure the numbers are programmed correctly. To print aPhonebook Report, see “Phonebook” on page 6−5.The document does not feed into themachine. Be sure the document is not wrinkled, and you are putting it incorrectly. Check that the document is the right size and not toothick or too thin.You cannot receive faxes automatically. Check if ‘TEL’ appears on the right side of the display. In TELmode, you cannot receive a fax automatically. Be sure thehandset is seated on properly. Is there paper in the machine?Check if the display shows ‘MEMORY FULL’.The machine cannot receive faxes manually. Do not hang up the handset before pressing Start/Enter.The machine does not send anything. Check that the document is loaded face down.‘TX’ should showup in the display.You may have hung up the handset before youpressed Start/Enter. Check if the machine to which you aresending can receive your fax.You cannot poll another machine. The fax machine you are polling may be using a Poll Code.The fax you received has blank bits on it. The machine sending to you may be faulty. A noisy phone linecan cause line errors. Check your machine by making a copy.Spots or lines missing from the fax youreceive. Check if your phone line is noisy. Check if the print head isclean by making a copy.You are receiving poor quality copies. The fax machine sending to you may have a dirty scan glass.Check for a noisy phone line.Some of the stretched words on the fax youreceive The machine sending to you had a temporary document jam.Your machine does not make copies. Make sure your document is loaded face down.Check ink level to see if the cartridge is out of ink.There are lines on copies or documents yousend. Check your scan glass for marks and clean it (see “Cleaning theDocument Scanner” on page 7−2.)The machine dials a number, but fails tomake a connection with a remote faxmachine.The remote fax machine may be turned off, out of recordingpaper, or unable to answer incoming calls. Speak with theremote operator and ask for the problem to be rectified.You cannot store a document in memory. There may not be enough memory available to hold thedocument you want to store. If the display shows a ‘MEMORYFULL’ or ‘MEMORY LOW’ message, delete any documentsyou no longer need, then retry the document.