Copying ProblemsSymptomTotally black output.You hear ‘beep, beep, beep...’after the unit scans thedocument.Cannot make a copy.Cause and Solution• Make sure that you have installed a black print cartridge.Your SmartJet cannot print scanned image with a colourcartridge installed.• Make sure that a document to be copied is set in themanual feeder.• Make sure that the paper is loaded in the automatic paperfeeder.• The unit waits a specified time expecting the next sheet willbe in.• Make sure that the SCAN/FAX lamp is lit when the unitscans the document. If the SCAN/FAX lamp is not lit,contact the nearest service representative.• The white sheet may need cleaning. See ‘Cleaning a WhiteSheet’ on page 3.23.3.9Troubleshooting3 TroubleshootingSymptomPC-FAX application, such asWinFAX LITE, does not workproperly.Cause and Solution• The application might not work properly when you useWindows 3.x on the computer equipped with DMA pentiumprocessor. In that case, use the application in Windows 95 orlater version.07-Troubleshooting 2/5/99 9:42 AM Page 9
