8. INQUIRIES EO1-111528.1 PLU Inquiries8- 18. INQUIRIESThis chapter describes various inquiries made from each terminal to the Master Terminal and affect data (salesdata updating).8.1 PLU InquiriesWhen the feature “PLUs to be inquired” is selected and a PLU is entered in a sale (entered manually or through abarcode) on each terminal, the terminal inquires the PLU to the Master Terminal. The inquired Master Terminalsearches the PLU code in the PLU Main Table and the PLU Additional Table.When the PLU exists, the Master Terminal responds the price, name, and other required data to the inquiringterminal.When the applicable PLU code does not exist in the Master Terminal, the message “CODE ERROR” (standardprogram; programmable) is displayed on the inquiring terminal.PLU URGENT MAINTENANCEWhen the inquired PLU code does not exist in the Master Terminal, the PLU can be programmed into the MasterTerminal (and the Backup Master Terminal) along with its sale entry on the terminal by entering the linkedDepartment and the price. The PLU thus entered is temporarily programmed in the PLU Additional Table.AFFECTWhen a PLU entry is determined on a terminal, the terminal sends an AFFECT text to the Master Terminal (andBackup Master Terminal), and updates the sales data of the Master Terminal (and Backup Master Terminal).NOTE: When the PLU Urgent Maintenance is not possible resulting from the PLU Additional File is full, theerror message “PROGRAM ERROR” (standard program; programmable) is displayed on the inquiringterminal.8.2 Customer File (Check Track) InquiriesWhen the feature “Customer File (Check Track)” (instead of PB Manual Entry) is selected and a PICK UPBALANCE (by [PICK UP BAL]) is entered on a terminal, the terminal inquires the entered Customer File Code tothe Master Terminal. The inquired Master Terminal searches the Customer File Code in the Customer FileTable. When the Customer File Code exists, the Master Terminal responds the name and the previous balanceof the Customer File to the inquiring terminal.NEW CUSTOMER FILE INQUIRIESWhen a NEW CUSTOMER FILE (by [CODE OPEN] key) is entered on a terminal, the terminal inquires the newCustomer File code entered to the Master Terminal. The Master Terminal confirms that the inquired CustomerFile code does not exist, then adds it to the Customer File table, and responds to the inquiring terminal that thecode has been additionally set. (If a Backup Master is connected, the code inquiry to and additional setting in theBackup Master Terminal occur at the same time.)AFFECTWhen a Customer File entry is determined on a terminal, the terminal sends an AFFECT text to the MasterTerminal (and Backup Master Terminal), and updates the sales data of the Master Terminal (and Backup MasterTerminal).NOTES:1. When the applicable file code does not exist on a Customer File Code inquiry (by [PICK UP BAL]) or whenthe applicable file code exists on a New Customer File Code inquiry (by [CODE OPEN]), the message “CODEERROR” (standard program; programmable) is displayed on the inquiring terminal.2. When the addition of new customer file code is not possible resulting from the Customer File is full, the errormessage “PROGRAM ERROR” (standard program; programmable) is displayed on the inquiring terminal.
