Jun 063-2 TallyGenicom Intelliprint 8026DN Color Laser Printer User GuidePower ProblemsDealing With ProblemsWhen your printer suffers from a problem, refer to one of the four categories below to determinethe cause of your problem, and the action needed to rectify it.• Power problems• Print quality problems• Paper transport problems• Other problemsIf your problem is not included in these categories or if you cannot rectify the problem using theprescribed procedures, turn off the printer, disconnect the power cord from the AC outlet, andcontact your dealer or a Customer Service Center for assistance.WARNING• Do not make any changes or modifications to the equipment, as this may result in fire.CAUTION• Turn off the printer and disconnect the power cord from the AC outlet before performingmaintenance on the printer. Failure to turn off the printer and disconnect the power cord mayresult in electric shock.Power ProblemsDescription Cause ActionNo power The < I > mark of the power switchis not depressed.Check that the power switch is inthe < I > position.The power cord is not properlyconnected to the AC outlet.Turn off the unit, confirm that thepower cord is properly connected tothe AC outlet, and turn the unit backon.The AC power supply’s voltage isnot suitable for use with the unit.Confirm that the printer isconnected to a suitable powersupply.The unit turns offfrequentlyThe printer is defective. Turn off the unit, disconnect thepower cord from the AC outlet, andcontact your dealer or a CustomerService Center for assistance.The power cord is not properlyconnected to the AC outlet.Turn off the unit, confirm that thepower cord is properly connected tothe AC outlet, and turn the unit backon.