M A C I N T O S H 12Macintosh Troubleshooting Step-by-StepETHERNET CONNECTION STEPS:1. VERIFY that the printer is plugged in, turned on, and connectedto an active Ethernet or LocalTalk network.2. CHECK for, and correct, any error code conditions indicated onthe Control Panel display. A complete list of Error Codes, andtheir definitions, are contained in this Technical InformationGuide in the chapter entitled Error Codes.3. VERIFY cable connection to the NIC from the Ethernet network.(BNC connections should have the locking pins of the plugsnapped into the slots of the jack. RJ45 connections should befully inserted and the locking clip engaged.)4. VERIFY that the Network Interface Card is receiving networktraffic by monitoring the LEDs on the back of the DocuPrintprinter NIC. When the DocuPrint NIC is connected to afunctioning network receiving traffic, its link LED will be green,and its traffic LED will be flashing rapidly.5. Print out the DocuPrint Print Settings page. Details on this arelocated in the chapter entitled Connecting to your Network.Review the EtherTalk section of the settings sheet. This stepverifies whether the DocuPrint printer recognizes the NIC cardand is reading parameters from the non-volatile RAM located onthe NIC. If no information is present regarding the NIC, thiswould indicate that the NIC is improperly installed or damaged.6. From the Control Panel, CHECK the Connector setting under theEthernet menu. This setting must either match the type ofconnection you have made to the NIC (BNC or RJ45), or be set toAuto to switch between both connectors.7. From the Control Panel, VERIFY that EtherTalk is enabled. Ifnot, enable it in the Control Panel and reset the printer.8. From the Control Panel, CHECK the EtherTalk Phase. Be sureit matches the phase type on your network.9. From the Control Panel, VERIFY the Zone. If you have multiplezones on your network, be certain your printer is set to advertisein the desired zone.
