PrinterMap User Guide 591. Double-click the Control Panel icon located on the desktop.2. From the Control Panel, double-click the Services icon which accesses NT’sBackground Services window.3. Scroll and locate the PrinterMap Status and the PrinterMap Reportingservices.4. Highlight each process and select the Stop button to terminate service or theStart button to re-start service.Status FunctionThe status function consists of a Status Service responsible for polling managedprinters for status and alarm information, the means to configure the polling rateof the Status Service, and a mechanism for updating the PrinterMap user interfacewith this information.OverviewPrinterMap’s status polling service (Status Service) periodically queries allnetwork managed printers. Each printer provides information on paper levels,toner levels, lifetime impressions, status, and alarm conditions. This information isviewed in the main Topology printer window. The Status Service detects andrecords printer alarms, and takes action on alarms as defined in the Configurationwindow Alarm panel.Refer to “Alarms” in Cahpter 6 for alarm information and configuring action(s)taken by PrinterMap when specific alarm conditions are detected.Refer to “Status” in Chapter 2 for more information about configuring the statuspolling service.OperationThe status polling service launches automatically following installation andwhenever the machine comes up. The polling frequency is determined by settingson the Status panel of the Configuration window. By default PrinterMap isconfigured to start a poll every four minutes.If necessary, manually disable the status polling. PrinterMap runs if the statuspolling process is not active. Printer information displayed in the main Topologyprinter window is no longer current.Refer to “Service Overview” in Chapter 5 for details on stopping and re-startingthe Status Service.Under Windows 95/98, the status service icon appears in the system tray when thestatus service is running. There is no immediate visual cue under Windows NT.Windows NT3.51