3-58 Phaser 7400 Color Printer Options Service ManualFinisher Lift Motor FailureThe Paper Surface, Upper Limit, or Lift Motor Clock Sensor detected a Lift Motorerror.Applicable Status Code:Code F115: Lift Motor FailureInitial Actions:■ Check the Tray lift mechanism for obstructions or damage.■ Cycle the printer's power.■ If the problem persists follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack References■ Upper Tray Lift Motor■ Finisher Control Board■ Inverter Power Supply■ Options Map 1 Finisher Controller Board■ Options Finisher Controller to SwitchesTroubleshooting Procedure TableStep Actions and Questions Yes No1 Test each of these sensors.■ Paper Surface Sensor■ Tray Upper Limit Sensor■ Shift Motor Clock SensorRun the appropriate Service Diagnosticssensor test.Do all sensors function correctly?Go to Step 2. Replace thesensor. If the errorpersists, go toStep 2.2 Check the tray lift mechanism.Does the mechanism move freely?Go to Step 5. Repair the liftmechanism.3 Test the Lift Motor.1. Close the Interlock Switches for test.2. Run the Service Diagnostics Shift Motortest.Does the motor operate?Go to Step 8. Replace the motor.If the errorpersists, go toStep 6.4 Check for +24 V to the Lift Motor.Disconnect CN70.Is there +24 V across CN70-1 and -2 <=>ground when the test is executed?Replace the LiftMotor (page 5-59).Replace theFinisher ControlBoard (page 5-46).If the errorpersists, go toStep 5.
