General Troubleshooting 3-21Jam at Finisher Door HMedia reached the Finisher Entrance Sensor, but did not clear the Inverter on time.This error represents a jam in the Finisher Inverter.Applicable Status Code:Code FN2: Jam at Finisher Door HInitial Actions:■ Check for obstructions or debris in the paper path.■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack References■ Inverter■ Finisher Entrance Sensor■ Finisher Inverter Rollers■ Options Map 7, Finisher Sensor Locator (1/2)■ Options Map 8, Finisher Sensor Locator (2/2)■ Options Map 9, Inverter Sensor Locator■ Options Finisher Controller to Sensors (2/3)Troubleshooting Procedure TableStep Actions and Questions Yes No1 Check the following for evidence of fault ordamage:■ Inverter■ Inverter Rollers■ Finisher Transport RollersAre there any defects or misalignment?Replace anydamaged parts.Go to Step 2.2 Test the Finisher Entrance Sensor.Run the Service Diagnostics FinisherEntrance Sensor test.Does the sensor function correctly?Replace the EngineControl Board (seeBook 1).Replace thesensor. If the errorpersists, go toStep 3.3 Check the Entrance Sensor signal at theFinisher Control Board.Actuate the Entrance Sensor.Does the voltage across CN16-12 <=>ground change when the sensor isactuated?Replace theFinisher ControlBoard ( page 5-46).Replace theharness.
