General Troubleshooting 3-65Finisher Backup RAM FailureAn error was detected in the Finisher’s backup RAM.Applicable Status Code:Code F137: Finisher’s backup RAM FailureInitial Actions:■ Cycle the printer's power.■ If the problem persists follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack References■ Finisher Control Board■ Finisher Interconnect Cable■ Engine Control Board■ Print Engine Motor Driver Board (6/6) (see Book 1)■ Options Map 1 Finisher Controller Board■ Options Finisher Controller to PrinterTroubleshooting Procedure TableStep Actions and Questions Yes No1 Check the following for evidence of fault ordamage:■ Finisher Interconnect Cable■ Finisher connectionsIs there any damage?Replace anydamaged parts.Go to Step 2.2 Check all the pins of the FinisherInterconnect Cable for continuity.Is the cable conductive?Go to Step 3. Replace the cable.3 Check all the pins of the OPTIF Harnessfor continuity.Is the harness conductive?Go to Step 4. Replace theOPTIF harness.4 Replace the Finisher Control Board.Does the error persists?Replace the EngineControl Board (seeBook 1)Complete.
