3-50 Phaser 6250 Color Laser Printer Service ManualReplace [Y] [M] [C] [K]Toner Cartridge or[Y] [M] [C] [K] Toner Is Low■ Print the Supplies Usage page to verify remaining life and Toner Cartridgeinstall date.■ Replace the cartridge.■ Cycle printer power.■ If the problem persists, follow the procedure belowNote“[Y] [M] [C] [K] Toner Is Low” is a warning condition. “Replace [Y] [M] [C][K] Toner Cartridge” is a hard stop error condition.An empty cartridge or a fatal error within the cartridge or printer can cause thehard stop condition. Check for an error code in the help text prior totroubleshooting this error message. If a code is present in the help text, go to thefatal error troubleshooting procedure for "Replace [Y] [M] [C] [K] TonerCartridge" on page 3-81.When no jobs are being sent to the printer, an additional low toner warningmessage “[Y] [M] [C] [K] Toner Cartridge Empty” will be displayed on the frontpanel. This allows continued printing (Run Black) in black and white mode for ashort period of time. Once the color cartridges are empty, the message changes to“Replace [Y] [M] [C] [K] Toner Cartridge”, a hard stop.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map ReferencesToner Low Sensor, PL 10.1.5 “Developer Section 1” on page 10-19Motor Driver Board, PL 12.1.14 “Drive Section” on page 10-18Toner Cartridge Holder Assembly, PL 10.1Troubleshooting Procedure TableSteps Actions and Questions Yes No1 Verify replacement of the Toner Cartridgefor the problem color.Does the error recur after the tonercartridge is replaced?Go to Step 2. Complete
