General Troubleshooting 4-13AC Power Supply TroubleshootingDC Power Supply TroubleshootingTroubleshooting ReferencesApplicable Parts Wiring and Plug/Jack Map ReferencesLow Voltage Power Supply, PL 12.1.10 "Power Supply" on page 10-16AC Switch Harness Assembly, PL 12.1.11 "Drive Section" on page 10-18ProcedureStep Action and Questions Yes No1 1. Check the voltage at the AC wall outlet.Is there approximately 110 VAC (or 220 VACif the printer is a 220 V model) at the AC walloutlet?Go to Step 2. Notify thecustomer ofimproper ACoutput from theoutlet.2 1. Check the power cord for defects or a looseconnection.Replace orreseat thepower cord.Go to Step [3].3 1. Disconnect the Power Cord and turn the ACswitch ON.2. Check the AC Switch Harness for continuity.See “Drive Section” on page 10-18.Replace theLow-VoltagePower Supply,page 8-99.Replace the ACSwitch HarnessAssembly,page 8-98.Troubleshooting ReferenceApplicable Parts Wiring and Plug/Jack Map ReferencesLow Voltage Power Supply, PL 12.1.10 "Power Supply" on page 10-16ProcedureStep Action and Questions Yes No1 Perform the AC power supply troubleshooting procedure first, if this does not fix theproblem go to Step 2.2 Turn the AC power Switch OFF.Is the fuse (F001) on the low-voltagepower supply board open?Replace the Low-Voltage PowerSupply Board,page 8-99.Go to Step 3.
