3-60 Phaser 6250 Color Laser Printer Service ManualTray [3] [4] Paper is Low■ Remove Tray [3] [4] and ensure that it is at least half full of paper.■ Inspect the tray for obstructions or defects.■ Reinstall the tray.■ Cycle printer power.■ If the problem persists, follow the procedure below.NotePaper Tray 3 can refer to either the High Capacity Feeder (HCF) or 500-sheetFeeder. Part list and page references are provided for both units.In the following procedures, diagnose the part that correlates directly to the Trayreceiving the error.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map ReferencesLow Paper Sensor, PL14.5.7 or PL 15.5.7“Paper Tray 3” on page 10-29 or page 10-33Low Paper Lever, PL 14.5.8or PL 15.5.8“Paper Tray 4” on page 10-30Troubleshooting Procedures TableSteps Actions and Questions Yes No1 Fill the tray with paper.Does the error occur if the tray is full?Go to Step 2. Complete2 Check the following for evidence of fault ordamage:Low Paper Sensor; PL 14.5.7 or 15.5.7Low Paper Lever, PL 14.5.8 or 15.5.8Replace the partsconcernedGo to Step 3.3 Use service diagnostics to test theTray [3] [4] Low Paper Sensor.Do the sensor and actuator functionproperly?Replace theEngine ControlBoard,page 8-107.Go to Step 4.4 Does the printer function correctly afterreplacing the Circuit Board, Lower Feeder?Complete Go to Step 5.5 Troubleshoot using the Paper Tray [3] [4]wiring diagrams.Does the printer function correctly afterreplacing any defective parts?Complete Replace theEngine ControlBoard,page 8-107.
